Privacy Policy
Last updated: July 5, 2026
Verity Asset Advisors ("we," "us," or "our") is committed to protecting the privacy of the individuals we work with. This policy explains what personal information we collect, how we use and safeguard it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
1. Information we collect
We collect personal information that you choose to provide when you contact us or request a consultation through our website, including:
- Your name;
- Your email address and phone number;
- Your general location in Ontario;
- The type of asset or service you are enquiring about; and
- Any additional details you include in your message.
When you visit our website, our hosting and form providers may also automatically collect limited technical information — such as your IP address, browser type, and pages viewed — for security and site-performance purposes.
2. How we use your information
We use the personal information you provide to:
- Respond to your enquiry and arrange consultations;
- Provide the advisory and seller-representation services you request;
- Coordinate written appraisals through our partnered, independent GIA Certified Appraisers where relevant;
- Communicate with you about your matter; and
- Meet our legal, regulatory, and record-keeping obligations.
3. Consent
By submitting your information through our contact form, you consent to our collecting, using, and disclosing it for the purposes described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details below. Withdrawing consent may limit our ability to provide certain services.
4. Disclosure of your information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Partnered appraisers: with independent GIA Certified Appraisers when you request a written appraisal, so they can complete that work;
- Service providers: with trusted third parties who help us operate our website and manage enquiries (for example, our website host and form-processing provider), who are authorized to use the information only as needed to perform services for us; and
- Legal requirements: where required or permitted by law, or to protect our legal rights.
5. Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain reasonable business records, and to meet legal requirements. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.
6. Safeguards
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, disclosure, or use. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
7. Your rights
Subject to certain legal exceptions, you have the right to access the personal information we hold about you, to ask us to correct it if it is inaccurate or incomplete, and to ask questions about how we handle it. To make a request, contact us using the details below. We will respond within a reasonable time.
8. Cookies and third-party services
Our website uses third-party services — including our form-processing provider and a web-font provider — that may set cookies or receive limited technical data as part of delivering the site. These providers process such information under their own privacy terms. You can adjust your browser settings to refuse cookies, though some site features may not function as intended.
9. Links to other sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
10. Children's privacy
Our services are directed to adults. We do not knowingly collect personal information from individuals under the age of majority in Ontario.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. We encourage you to review this page periodically.
12. Contact us
If you have questions about this policy or wish to exercise your privacy rights, please contact us:
- Email: hello@verityassetadvisors.com
- Phone: (416) 616-2827
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.